EST. 1979

Director of Operations

14 May 2024 8:46 AM | Julie Johnson (Administrator)

Law firm focused on providing legal literacy and representing immigrants in the areas of criminal, family, and immigration law seeking a Director of Operations who will be responsible for overseeing all operational aspects of the firm.  Duties: Act as part of firm leadership team to manage business functions and support strategic direction; oversee workplace culture, policies, and procedures; define/implement/revise operational policies/guidelines; monitor firm revenue and conduct budget reviews; interact with clients to address complaints and concerns; oversee firm operations including payroll, billing, accounts payable, and collections; collaborate on development/execution of firm's marketing plan; manage file management system and other operational processes; hire, train and supervise staff; provide guidance relating to firm policies; coordinate staff meetings and office gatherings; develop staff/associate attorney training programs; collaborate to conduct staff performance reviews; and maintain personnel files.

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